New Disaster Recovery Center Open in Colorado Springs

A new El Paso County Disaster Recovery Center in Colorado Springs opens for six days beginning Monday, Nov. 11, Veterans Day, and closes permanently on Saturday, Nov. 16.

Norris-Penrose Event Center
1045 Lower Gold Camp Rd.
Colorado Springs, CO 80905
Hours: 10 a.m. to 7 p.m., MST, Monday through Saturday, Nov. 16, when it closes permanently.

DRCs are operated by the Colorado Office of Emergency Management and the Federal Emergency Management Agency (FEMA) in partnership with the U.S. Small Business Administration (SBA), county and local governments.

Representatives from FEMA and the SBA are among the agencies represented at each DRC to explain assistance programs and help survivors apply for disaster aid.

Survivors with disaster losses will save time by registering with FEMA before going to a DRC.

Register with FEMA by phone, 800-621-3362, from 5 a.m. to 8 p.m., MST, seven days a week. Multilingual phone operators are available on the FEMA Helpline. Choose Option 2 for Spanish and Option 3 for other languages. People who have a speech disability or are deaf or hard of hearing may call (TTY) 800-462-7585; users of 711 or Video Relay Service can call 800-621-3362.

Register online: or by Web-enabled device, tablet or smartphone: type in the browser.