Once residents are able to return home they need to call FEMA to schedule their housing inspectionsOnce their flood-impacted homes become accessible by regular (not off-road) vehicle, residents should schedule their FEMA housing inspection.
After access is made, residents should contact FEMA at 1-800-621-FEMA (3362) to schedule FEMA inspections.
Inspection access means that the FEMA inspector can drive all the way to the home in an ordinary car. That includes being able to drive across any bridges used to reach the dwelling prior to the flood.
A FEMA housing inspection is the next step in determining what assistance can be provided to residents who have been prevented from returning home.
FEMA housing inspectors prominently wear photo identification. Beware of imposters.
Register with FEMA by phone, 800-621-3362, from 5 a.m. to 8 p.m., MST, seven days a week. Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages. People who have a speech disability or are deaf or hard of hearing may call (TTY) 800-462-7585; users of 711 or Video Relay Service can call 800-621-3362.
Register online: DisasterAssistance.gov. Register by Web-enabled device, tablet or smartphone: type m.fema.gov in the browser.