Public Assistance Hotline Open for Guidance

FEMA and State Public Assistance makes available a toll free hotline in order to provide guidance related to PA Policy and eligibility. This hotline is available for other FEMA entities, the State of Colorado, local governmental applicants, and interested private non-profits who provide services of a government nature. This hotline is NOT for the general public at large. The general public should continue to reach out to 1-800-621-FEMA (3362). Applicants should always be encouraged, however, to use their FEMA Public Assistance Coordinator (PAC) once assigned, as their primary source for inquiries.

This number is 855-282-5706 and will be operational beginning this afternoon and between the hours of 8 a.m. and 6 p.m.

This hotline can field questions for the following:
  • General eligibility and policy questions;
  • Clarifications on who is their PA field contact;
  • Questions related to debris and the new Alternative Procedures;
  • Contracting and procurement questions.

This hotline should NOT be used for the following:
  • What is the status of project worksheets (PW) ;
  • When will funding be disbursed;