E-News Update for Individual Assistance and the Colorado Floods

Issue 2

Colorado Flooding, Severe Storms, Mudslides, and Landslides

October 10, 2013

State of Colorado

This E-News Update is created by the Federal Emergency Management Agency’s (FEMA) Private Sector Function operating out of the Joint Field Office in Colorado. The E-News Update includes information on federal and state resources available to help Colorado homeowners, renters, business owners and their employees recover from the flooding, severe storms, mudslides and landslides that were federally declared a major disaster on September 14, 2013. We welcome your comments, questions, best practices and topics of interest.

To be added to the distribution list, put “SUBSCRIBE” in the subject line to Kendra.Eull@fema.dhs.gov, Brandi.Briones@fema.dhs.gov or Chad.McCormick@fema.dhs.gov. To unsubscribe, write “REMOVE” in the subject line.

Federal Assistance as of October 10, 2013 

  • Registrations for Individual Assistance (IA) 24,178
  • Approved IA $40.5 million
  • SBA disaster loans approved $15 million
Individuals and business owners who sustained losses in a designated county can apply for assistance by registering online at www.DisasterAssistance.gov or via web-enabled phone at m.fema.gov or call 1-800-621-3362 (use option 2 for Spanish, 3 for other languages) or (TTY) 1-800-462-7585. Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers will operate from 5 a.m. to 8 p.m. (MDT) seven days a week until further notice.

Please visit Designated Counties for more information on this specific disaster. For a guide on FEMA Individual Assistance and other types of aid, visit Disaster Assistance .

The following counties are designated for IA: Adams, Arapahoe, Boulder, Clear Creek, El Paso, Jefferson, Larimer, Logan, and Weld.

FEMA Disaster Recovery Centers (DRCs)

Disaster Recovery Center (DRC) services include help with applying for disaster assistance and information about other disaster recovery programs available from FEMA, the U.S. Small Business Administration (SBA), state and local agencies, and voluntary organizations. Residents must apply with FEMA even if they already provided damage information to local officials, other agencies or organizations. To find DRCs closest to you, please visit the DRC Locator.
FEMA Mitigation Outreach - Free Advice on Rebuilding Stronger, Safer, Smarter

To help limit damage from future severe weather, FEMA mitigation specialists will be stationed in several locations to provide free rebuilding information Thursday, Oct. 10 through Tuesday, Oct. 15.

The Home Depot
1600 29th St.
Boulder, CO 80301
The Home Depot
4502 John F. Kennedy Pkwy
Ft. Collins, CO 80525
The Home Depot
1251 E. Magnolia St.
Ft. Collins, CO 80524
The Home Depot
10858 Jack Jabs Blvd.
Firestone, CO 80504

Lowe’s Home Improvement
1355 Sculptor Dr.
Loveland, CO 80537
The Home Depot
1100 Nickel Dr.
Loveland, CO 80537

Hours of operation: Thursday – Saturday 7 a.m. to 7 p.m. MDT; Sunday 8 a.m.to 6 p.m. MDT; Monday 7 a.m. to 7 p.m. MDT; Tuesday 7 a.m. to 4 p.m. MDT.

Transitional Sheltering Assistance (TSA) Approved for Two Additional Weeks
FEMA has approved an extension to the Transitional Sheltering Assistance (TSA) program, which pays for eligible applicants to stay in hotels and motels. Eligible individuals and families, whose homes are still uninhabitable, inaccessible or without utilities, will continue to have a safe place to stay through Oct. 19, 2013 (checkoutOct. 20, 2013).

Please visit TSA extension for further information.

SBA Disaster Loans are an Important Part of Federal Disaster Assistance

After registering with FEMA, most homeowners, renters and businesses will automatically be sent an application for a U.S. Small Business Administration (SBA) low-interest disaster assistance loan. Anyone who does not complete and return the SBA disaster loan application could be throwing money away.

Applicants are not required to accept a SBA disaster loan and there is no cost to apply. After completing the application, those that are not offered a SBA disaster loan, may then automatically be referred back to FEMA for possible additional grant assistance.

Common misunderstandings of FEMA applicants is assuming the SBA disaster application package is only for businesses or ignoring the application because they feel they cannot afford or do not want a loan.

By choosing not to complete the application to be considered for disaster loan, applicants may prevent themselves from receiving some types of FEMA grants. Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses. Generally, SBA low-interest loans are the primary source of federal disaster assistance to help survivors fully recover.

Help is available to complete the SBA application. Disaster survivors can call the SBA Customer Service Center at 800-659-2955 or TTY at 800-877-8339. Survivors may also visit with an SBA representative at any State/FEMA/SBA DRC. Survivors also can apply online using the electronic disaster loan application.

Determination Letters Must Be Read Carefully

Applicants who have received a determination letter of ineligibility please be sure to read the entire letter to find out why. In some cases, all the applicant needs to do is send FEMA a copy of a private insurance determination letter before the FEMA grant application can be processed.

Other reasons for a determination of ineligibility include:

  • The applicant did not sign the required documents.
  • The applicant did not prove occupancy or ownership.
  • The damage is to a secondary home or a rental property, not a primary residence.
  • Someone else in the household has also applied for and received help.
  • A FEMA housing inspector cannot reach the applicant by phone.
  • The applicant did not maintain the required flood insurance coverage for the damaged property.

Applicants who receive a determination of ineligibility letter can call the FEMA helpline at 800-621-3362 or TTY 800-462-7585 or visit a DRC to find out how to appeal this decision, submit any required documents or make changes to contact information.

Follow Up-to-Date News

Colorado Division of Homeland Security and Emergency Management supports the needs of local government and partners with them before, during and after a disaster and enhances preparedness statewide by devoting available resources toward prevention, protection, mitigation, response and recovery, which will ensure greater resiliency of our communities.

For more information: Twitter @COEmergency, Facebook: COEmergency, www.coemergency.com and www.CORecovers.info

Follow FEMA online at twitter.com/femaregion8, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate's activities attwitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

E-News Issue 2
E-News Issue 2 Spanish