Showing posts with label WEBEOC. Show all posts
Showing posts with label WEBEOC. Show all posts

WebEOC Server Maintenance May Cause Service Disruption


WebEOC Server Maintenance for updates and patches is scheduled.

Date:  Wednesday, August 16, 2017
Time Period:  2:30 a.m. to 9:30 p.m.

WebEOC systems may be briefly interrupted during this time.


WebEOC Access on October 12, 2016

Update: 2 p.m.

State WebEOC services have been restored.

While research on the cause continues today, there is potential that WebEOC services may become periodically unavailable.

Initial Update


DHSEM is aware that WebEOC is currently unavailable. The service interruption affects all Colorado users under the state license.

The Office of Information Technology has been engaged to address the issue, which is being investigated for a resolution.

Time to restore the service is not yet known.

DHSEM Preparing State EOC for Activation

The State Emergency Operations Center (SEOC) will activate at 12 p.m. today  in response to the developing weather system across the State. We will be activating at Level II.  This means that primary DHSEM staff actively monitor the on-going incident. Command and General Staff will occupy positions in the SEOC. Selected State agency representatives are in the SEOC. Notification is made to all remaining State agencies and other support organizations to be on stand – by for activation.

It is anticipated this activation will occur throughout the weekend and possibly into early next week. However, actual operational periods and shifts will be determined as the weather system develops.


WebEOC Login and Password Support

Stakeholders supporting at the local and state levels should login to WebEOC to monitor current information.  If you have forgotten you password please click the link highlighted in the photo below.  There is a tool on the sign in screen to provide password reset assistance.  This will provide immediate assistance.

WebEOC photo


WebEOC Planned Outage on February 4

State EOC Update logo
Please note the new date for the WebEOC planned outage: Thursday, February 4th.

DHSEM is asking all stakeholders to be prepared for a planned state WebEOC outage on Thursday, February 4th. The outage will begin at 7 a.m. and is expected to continue through the day.

This outage is necessary to upgrade the software and to move it to a better network environment. For any issues or requests that arise during this time, please contact either your regional field manager or the duty officer through the state 24 hour number at: 303-279-8855.

WebEOC Migration Cancelled for February 1

Due to the incoming weather events, the WebEOC migration will be postponed to a future date.  You will be notified of the new migration date in the near future.

WebEOC Planned Outage on February 1

DHSEM is asking all stakeholders to be prepared for a planned state WebEOC outage on Monday, February 1st.  The outage will begin at 7 a.m. and is expected to continue through the day.  

This outage is necessary to upgrade the software and to move it to a better network environment.  For any issues or requests that arise during this time, please contact either your regional field manager or the duty officer through the state 24 hour number at: 303-279-8855

WebEOC Updates

WebEOC users will notice a different look the next time they access it.  The look may be different, however,  there is no change to function.